gt99b Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data gt99b collects from players in Bangladesh and internationally, how that data is used, how it is protected, and what rights you hold over your own information. We are committed to handling your data with transparency and care.
Our Privacy Principles
Before diving into the full policy, here is a plain-English summary of the core commitments that guide how gt99b handles your personal information.
Collect Only What Is Necessary
gt99b only collects personal data that is genuinely needed to operate your account, process payments, verify your identity, and provide the Services you have requested. We do not collect data speculatively or sell it to third parties for marketing.
Full Transparency
We tell you upfront what data we collect, why we collect it, how long we keep it, and who we share it with. There are no hidden data practices at gt99b. This Privacy Policy is the complete and honest account of our data handling.
Strong Security Standards
All data transmitted to and from the gt99b platform is protected using 256-bit SSL encryption. We employ industry-standard security controls to prevent unauthorised access, disclosure, alteration, or destruction of your personal information.
Your Data, Your Rights
You have the right to access, correct, or request deletion of the personal data gt99b holds about you. We also honour requests to restrict or object to certain forms of data processing. Contact our support team to exercise any of these rights.
Defined Retention Periods
We do not hold your data indefinitely. Personal data is retained only for as long as it is required to fulfil the purpose for which it was collected, or as mandated by applicable law and financial regulations. Retention periods are outlined in the full policy below.
No Unsolicited Sharing
gt99b does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Data is shared only with trusted service partners who support the operation of the platform, and only under strict confidentiality obligations.
Notice to Players: This Privacy Policy applies to all users of the gt99b platform, including registered account holders and visitors. By creating an account or using any gt99b Service, you acknowledge that you have read and understood this policy. Please read it carefully alongside our Terms & Conditions.
1 Who We Are
gt99b ("we", "us", "our") operates the online gaming and sports betting platform accessible at https://gt99b.io. gt99b is the data controller responsible for the personal data of players who use the platform.
We are committed to protecting the privacy of all players, with particular attention to the expectations of players based in Bangladesh. Our platform is designed to serve Bangladeshi punters who rely on local payment methods such as bKash, Nagad, and Rocket, and we take our responsibility to protect their data seriously.
If you have any questions about this Privacy Policy or how your personal data is handled, you can reach us at: [email protected]
2 Data We Collect
gt99b collects personal data through several channels: directly from you when you register or use the platform, automatically through your device and browser, and from third-party payment and identity verification providers. The categories of data we collect include:
2.1 Registration and Account Data
- Identity data: Full name, date of birth, gender, and national identification number (where provided for KYC purposes).
- Contact data: Email address, mobile phone number, and residential address.
- Account credentials: Username and encrypted password.
2.2 Financial and Transaction Data
- Payment method details: Mobile wallet account references (bKash, Nagad, Rocket, Upay), bank account references (Dutch-Bangla Bank, BRAC Bank, City Bank), and transaction identifiers. We do not store full bank account numbers or card numbers directly on our servers.
- Transaction history: Deposit amounts, withdrawal amounts, dates, currency (BDT / ৳), and processing status.
- Betting and gaming history: Wager amounts, game selections, outcomes, bonus usage, and account balance history.
2.3 Identity Verification (KYC) Data
- Scanned or photographed copies of government-issued identification documents such as your National Identity Card, passport, or driving licence.
- Proof of address documents such as utility bills or bank statements.
- Selfie images or video submitted for liveness verification purposes, where applicable.
2.4 Technical and Usage Data
- Device data: IP address, device type, operating system, browser type and version, device identifiers.
- Log data: Pages visited, features used, session duration, click-stream data, error logs, and timestamps.
- Location data: General geographic location derived from IP address. We do not collect precise GPS location.
2.5 Communications Data
- Records of your communications with gt99b support, including live chat transcripts, emails, and any attached documents.
- Survey responses and feedback submitted voluntarily.
Special Category Data: gt99b does not deliberately collect special category data such as racial origin, political opinions, religious beliefs, health data, or biometric data for identification purposes, except where strictly required by applicable law or regulatory obligation.
3 How We Use Your Data
We use the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact data, account credentials |
| Processing deposits and withdrawals | Financial data, transaction data, KYC data |
| Identity verification and fraud prevention | KYC data, identity data, financial data, technical data |
| Providing betting and casino services | Betting history, account data, technical data |
| Customer support and communications | Contact data, communications data, account data |
| Responsible gaming monitoring | Betting history, transaction data, usage data |
| Anti-money laundering compliance | Identity data, financial data, KYC data |
| Platform security and abuse prevention | Technical data, log data, account data |
| Platform improvement and analytics | Usage data, technical data (anonymised where possible) |
| Promotional communications (with consent) | Contact data, betting preferences, usage data |
gt99b will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for doing so.
4 Legal Basis for Processing
gt99b processes your personal data only where a valid legal basis exists. The primary legal bases we rely on are:
- Contractual necessity: Processing required to perform our contract with you — for example, creating your account, processing payments, and delivering gaming services.
- Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, identity verification requirements, and financial reporting obligations.
- Legitimate interests: Processing carried out in gt99b's legitimate business interests, such as fraud detection, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your rights and freedoms.
- Consent: Where you have given clear, freely given, specific, and informed consent — for example, when opting in to receive promotional emails or SMS notifications. You may withdraw this consent at any time by contacting us or updating your account communication preferences.
5 Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files stored on your device when you visit the gt99b platform. They help us recognise your device, remember your preferences, maintain your session security, and understand how you interact with the platform.
5.2 Types of Cookies We Use
- Essential cookies: Required for core platform functionality, including session authentication and payment processing. These cannot be disabled.
- Analytics cookies: Used to collect anonymised information about how players navigate and use the platform, enabling us to identify improvements.
- Preference cookies: Store your language, display, and notification preferences so you do not need to re-enter them on each visit.
- Security cookies: Help detect and prevent fraudulent activity, including account takeover attempts and bot traffic.
5.3 Managing Cookies
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the gt99b platform, including the ability to maintain a logged-in session. Instructions for managing cookies are available in your browser's help documentation.
6 Data Sharing and Disclosure
gt99b does not sell, rent, or trade your personal data. We share data only where necessary with the following categories of trusted third parties, each of whom is bound by confidentiality obligations and data processing agreements:
- Payment processors: Mobile wallet operators (bKash, Nagad, Rocket, Upay) and banking partners process transaction data strictly to facilitate deposits and withdrawals.
- Identity verification providers: Third-party KYC and AML service providers assist in verifying player identity and screening against regulatory watchlists.
- Game technology providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session data to power their games and ensure fair-play certification.
- Cloud infrastructure and hosting providers: Our hosting and content delivery partners process technical data as part of operating the platform's infrastructure.
- Customer support tools: Live chat and ticketing platforms receive the contact and account data necessary to resolve your support queries.
- Regulatory and law enforcement authorities: We may disclose personal data to competent authorities where required by law, court order, or regulatory instruction.
Any third-party data processor engaged by gt99b is required to implement appropriate technical and organisational security measures and is prohibited from using your data for any purpose beyond that which gt99b has specified.
No Data Sales: gt99b has never sold and will never sell player personal data to data brokers, advertising networks, or any other commercial third party for their own use.
7 International Data Transfers
The gt99b platform serves players primarily in Bangladesh but operates infrastructure across multiple geographic regions. As a result, your personal data may be transferred to and processed in countries outside Bangladesh, including countries where data protection laws may differ from those in your home jurisdiction.
Where such transfers occur, gt99b takes appropriate safeguards to ensure your data receives an equivalent level of protection. These safeguards include data processing agreements incorporating standard contractual clauses, transfers to jurisdictions with recognised adequate data protection frameworks, and application of technical security controls regardless of geographic location.
By using the gt99b platform, you acknowledge and consent to the international transfer of your personal data as described in this section.
8 Data Retention
gt99b retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention guidelines apply:
- Account data: Retained for the duration of your active account plus a minimum of five years following account closure, to comply with anti-money laundering and financial record-keeping obligations.
- KYC and identity documents: Retained for a minimum of five years from the date of submission, or longer where required by applicable regulation.
- Transaction records: Retained for a minimum of five years from the date of the transaction.
- Communication records: Retained for up to three years from the date of the last communication, unless the content is relevant to an ongoing dispute or legal proceeding.
- Technical and log data: Typically retained for 12 to 24 months, after which it is anonymised or deleted.
- Marketing consent records: Retained for the duration of your marketing subscription plus two years following withdrawal of consent, to demonstrate compliance.
When personal data is no longer required and no legal retention obligation applies, gt99b will securely delete or anonymise it in accordance with our internal data disposal procedures.
9 Your Rights Over Your Personal Data
Depending on your location and applicable law, you may have the following rights with respect to the personal data gt99b holds about you:
Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update basic account details directly through your account settings.
Right to Erasure
You may request that we delete your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where no overriding legal basis for retention exists. Statutory retention obligations may prevent immediate deletion in some cases.
Right to Restriction
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being assessed.
Right to Data Portability
Where processing is based on consent or contractual necessity, you may request a machine-readable copy of your personal data so that it can be transferred to another service provider.
Right to Object
You have the right to object to processing carried out on the basis of gt99b's legitimate interests, including direct marketing. Where you object to direct marketing, we will cease that processing immediately.
To exercise any of the rights above, please contact gt99b support at [email protected]. We aim to respond to all data rights requests within 30 days. We may need to verify your identity before processing your request.
10 Children's Privacy
The gt99b platform is strictly intended for adults aged 21 and over. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we discover or are informed that a person under 21 has registered an account or submitted personal data, we will immediately suspend the account, delete the associated personal data, and void any related transactions.
Parents and guardians who believe a minor may have accessed the gt99b platform should contact us immediately at [email protected] so that we can take prompt corrective action.
11 Security Measures
gt99b implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Encryption at rest for sensitive stored data including financial records and KYC documents.
- Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific responsibilities.
- Regular security audits and penetration testing conducted by independent security professionals.
- Multi-factor authentication options available to players to protect their accounts.
- Intrusion detection and monitoring systems running continuously to detect and respond to suspicious activity.
While we take every reasonable precaution, no system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, gt99b will notify affected players and relevant authorities as required by applicable law.
Your Role in Security: You are responsible for keeping your gt99b account password confidential and for logging out of your account on shared devices. Do not share your login credentials with anyone, including gt99b support staff — we will never ask for your password.
12 Third-Party Links and Services
The gt99b platform may contain references to third-party game providers and payment processors. While we take care to work only with reputable partners, gt99b is not responsible for the privacy practices of third-party organisations. Each third party operates under its own privacy policy, which governs any personal data collected directly by that party.
We encourage you to review the privacy policies of any third-party services you interact with in connection with the gt99b platform, particularly your chosen payment provider (bKash, Nagad, Rocket, etc.) and any third-party game studio whose products you access through our platform.
13 Changes to This Privacy Policy
gt99b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the Services we offer. The revised policy will be published on this page with an updated effective date.
Where changes are material, we will make reasonable efforts to notify registered players by email or via an in-platform notification prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
Your continued use of the gt99b platform after the publication of an amended Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree to the amended policy, you should cease using the platform and contact us to close your account.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gt99b handles your personal data, please contact our data support team:
Email: [email protected]
Please include your registered account username and a concise description of your query or request. We aim to acknowledge all privacy-related correspondence within two business days (Bangladesh Standard Time, UTC+6) and to resolve requests within 30 calendar days.
For requests related to responsible gaming or account self-exclusion, please visit our Responsible Gaming page or contact support directly via live chat on the platform.
Your Data Is Safe With gt99b
Have questions about how your information is used? Our FAQ has answers, or explore the gt99b platform and see why thousands of Bangladeshi players trust us with their gaming experience.